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Industries

What we know, and how we know it.

Most software companies list a dozen industries and leave you to assume they have delivered in all of them. Below, every sector says what the claim is actually based on — whether we have built and run it, built a product here once, or brought the experience with the people.

Adjacent

Not this exact thing — but the machinery it needs, in production.

Adjacent — we have the machinery

Retail & e-commerce

A counter, a warehouse and a storefront are three views of the same stock. When they disagree, someone sells something that is not there — and the customer finds out first.

We have not shipped a general retail platform. We have shipped the machinery it needs — point of sale, multi-branch stock, purchasing and an e-commerce service — as part of a live optical ERP. Several of our engineers also built retail and e-commerce systems before joining.

What we’d build
Adjacent — we have the machinery

Wholesale & distribution

Distribution is not retail with bigger boxes. The hard part is that the same item sits in several locations at several costs, moves between them, and is owed for by customers who pay on terms.

We have not delivered to a distributor yet. We have built and run the machinery a distributor needs — multi-location stock, an approved transfer workflow, purchase orders and receiving, supplier ledgers and a double-entry general ledger — in production, for optical retail. Two things a distributor usually wants are genuinely missing today: customer credit limits and receivables ageing. We would be building those, and we would rather you knew that before the first meeting than after it.

What we’d build
Adjacent — we have the machinery

Light manufacturing

Most small manufacturers can tell you what they sold a product for. Far fewer can tell you what it cost — with materials, labour and machine time on the same line — before the accountant closes the month.

We have built a production module: bills of material, raw-material stock, production runs that consume components and produce finished goods with a batch number, machines, shifts, a production planner, and a cost breakdown that compares estimated against actual. It is built and it works. It is not yet live with a manufacturing customer — so treat this as software we can show you and configure, not a reference we can point at.

What we’d build
Adjacent — we have the machinery

Clinics & diagnostics

An optical practice is a clinic. Patients, appointments, a practitioner, a recorded examination, a recall when it is due, and a fee that has to reach the accounts correctly.

We run a patient-facing clinical workflow in production every day — but inside optical practices, where the examination is an eye test. Appointments, patient records, clinical history, recalls and billable professional services are live software, not a proposal. What we do not have is anything general-medical: no diagnosis coding, no medications or allergies, no vitals, and practitioners are staff users rather than credentialed clinicians. For a dental or diagnostic practice that is real build work, not configuration.

What we’d build
Adjacent — we have the machinery

HR & payroll

Most payroll stops at a number on a payslip. The work nobody sees is everything after it: the advance recovered over three months, the leave encashment, the loan instalment, and the journal entry that has to balance at month end.

We built a full HR and payroll module and it is sold today as a paid add-on — employees, departments and designations, daily attendance with regularisation, leave entitlements, salary structures and components, increments, advances, loans and repayments, and disbursement that posts to the general ledger. It is homegrown, not a wrapper around anyone else’s HR product. What it is not is a standalone HR platform: it runs inside our ERP, so buying it as a separate system would be a build, not a licence.

What we’d build

Team experience

Built by our engineers at previous employers, not by LitGrey.

Where our engineers worked before LitGrey

Domains the team has built in previously. That is not the same as work we have delivered, so there are no pages behind these — but it does mean you will not spend the first fortnight explaining your industry to us.

  • Fintech
  • Core banking
  • Tourism & travel
  • Healthcare
  • Fitness
  • SMB solutions consultancy

Also building for

These do not have a page yet, on purpose.

Sectors we would take the conversation about, with no page because we have not earned one — not the software, not the domain. Anything we can genuinely back is above, labelled with what the claim rests on. Construction was on this list and has been removed rather than promoted: we have no project costing, no timesheets and no progress billing, so there was nothing honest to write.

Tell us about your trade
  • Professional services
  • Field service & maintenance

Not sure which of these you are?

Most people are not. Describe what is going wrong and we will tell you what it usually is — including when the answer is not software.

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